Privacy Policy
Last updated: February 3, 2026
Introduction
Welcome to Shongzog. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.
Information We Collect
Personal Information
We collect information you provide directly, including:
- Name and contact information
- Email address and phone number
- Profile information and preferences
- Payment and billing information
Location Data
We collect and use your location data to provide geo-based search functionality. This enables us to show you services near your location and helps service providers reach customers in their area. You can control location permissions through your device settings. Without location access, some features of our platform may be limited.
Usage Information
We automatically collect information about your interactions with our platform, including:
- Device information and IP address
- Browser type and operating system
- Pages visited and features used
- Search queries and preferences
How We Use Your Information
We use the collected information to:
- Provide and maintain our services
- Process transactions and send notifications
- Personalize your experience and show relevant services based on your location
- Improve our platform and develop new features
- Communicate with you about updates and support
- Detect and prevent fraud or abuse
- Comply with legal obligations
Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Third-party vendors who help us operate our platform
- Business Transfers: In connection with mergers or acquisitions
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you authorize us to share your information
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and remember your preferences. You can control cookie settings through your browser, but disabling cookies may affect functionality.
Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your data
- Object to or restrict certain data processing
- Withdraw consent at any time
- Data portability
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children. If you believe we have collected data from a child, please contact us immediately.
Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
Email: support@shongzog.com
Address: 965 1/A Salam Abed Complex, Mirpur-1216, Dhaka, Bangladesh